Education & Resources
Office Hours and Consultations
Office hours are an opportunity for CARC users to ask questions about anything related to research computing.
Currently, office hours are taking place both in-person in Room 3L of Leavey Library and virtually via Zoom every Tuesday from 2:30-5:00 pm. Office hours are drop-in and do not require registration, but you will need a USC NetID to join the Zoom meeting at the following link:
Note: In-person offers hours may be suspended during Summer break.
Consultations for CARC account holders are available outside of regularly scheduled office hours. These are recommended for:
- New condo owners, research groups, and instructors who wish to explore CARC's services.
- CARC users who have a complex and/or time-critical problem that is best resolved with a (virtual) face-to-face meeting.
- Users who cannot attend the regularly scheduled office hours.
If you'd like to request a consultation, please submit a help ticket and select "Consultation Request" for the ticket category.
Meetings for new users
New users to CARC are highly encouraged to sign up for a short introductory meeting that includes a presentation and discussion on CARC resources and using CARC for your research.
To register for a new user meeting, please submit a help ticket and specify that you're requesting a new user meeting.
New faculty orientations
New faculty, junior faculty, and graduate students can schedule short, high-level presentations with our Research Facilitation & Applications team to learn more about CARC resources, policies, and sponsored research assistance. Please email firstname.lastname@example.org to schedule one of these presentations.
For presentations to be held at new faculty orientations at the beginning of the academic year, please contact us well in advance to avoid potential scheduling conflicts.